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error msg.: Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

gbohatch
gbohatch
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When making input in USAA website receive an error message: Bad Request - Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

When making input in USAA website receive an error message: Bad Request - Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window