Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web pages, like YouTube and Amazon display black patches or the same section of the page over and over.

  • 2 replies
  • 1 has this problem
  • 20 views
  • Last reply by RaymondSt

more options

Latest version of Firefox. The page becomes a mess. I move my cursor over a part of the page and it turns black. Often a section of the page repeats itself, over and over. I have to exit Firefox and the page works correctly for a while and start up with the same problem because the page becomes unusable.

Latest version of Firefox. The page becomes a mess. I move my cursor over a part of the page and it turns black. Often a section of the page repeats itself, over and over. I have to exit Firefox and the page works correctly for a while and start up with the same problem because the page becomes unusable.

Chosen solution

Thank you for your reply. I'm trying one solution at a time. Disabling hardware acceleration seems to be doing something positive. I'll give it some time to be sure. Anyway, I apologize for the delay in my response. I'm not used to this format. But I finally saw, in small print, how to respond to you.

Read this answer in context 👍 0

All Replies (2)

more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

Chosen Solution

Thank you for your reply. I'm trying one solution at a time. Disabling hardware acceleration seems to be doing something positive. I'll give it some time to be sure. Anyway, I apologize for the delay in my response. I'm not used to this format. But I finally saw, in small print, how to respond to you.