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Saved passwords have disappeared

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

msdragonfly
msdragonfly
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At least half of my saved passwords have disappeared after whatever change was made to how they are displayed. NOT HAPPY at all with all of the new changes.

At least half of my saved passwords have disappeared after whatever change was made to how they are displayed. NOT HAPPY at all with all of the new changes.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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I've hidden the above posted reply.

You shouldn't follow the advice to delete logins.json as that will remove all stored passwords and signons.sqlite hasn't been used for a very long time (Fx 31 and older).

Do you still see the lost logins listed in logins.json if you open this file in a Firefox tab?

Do you possibly have a logins.json.corrupt file in the profile folder ?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.