Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do you remove a leftover, unused install/uninstall item from Programs and Features for Thunderbird?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Warren

Warren
Warren
more options

I have a Windows 10 computer with Thunderbird installed in the Program Files (x86) folder, and it's version 68.2, 32-bit. However, in Programs and Features there's an install item for "Mozilla Thunderbird 68.1.0 (x64 en-US)" with a size of 44GB. It doesn't do anything when I use it to uninstall. I think I might have had 64-bit Thunderbird on this computer in the past. CCleaner gives me the option to delete it. The question is, should I? Thunderbird 32-bit is running very well, no problems.

I have a Windows 10 computer with Thunderbird installed in the Program Files (x86) folder, and it's version 68.2, 32-bit. However, in Programs and Features there's an install item for "Mozilla Thunderbird 68.1.0 (x64 en-US)" with a size of 44GB. It doesn't do anything when I use it to uninstall. I think I might have had 64-bit Thunderbird on this computer in the past. CCleaner gives me the option to delete it. The question is, should I? Thunderbird 32-bit is running very well, no problems.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Do not let CCleaner delete anything as it may end up deleting more than you bargained for. Advise you never allow CCleaner access to any Thunderbird folder as it is known for cleaning up useful profile files.

Access the actual location: C:\Program Files\Mozilla Thunderbird\

Open a folder like 'Documents' In the left pane you should be able to access 'This PC' select OS (C:) then click on Program Files ....... not 'Program Files (x86)' Delete 'Mozilla Thunderbird' folder. Then empty the 'Recycle Bin'

Warren
Warren Question owner
more options

I don't have a Mozilla Thunderbird folder in the Program Files folder.