Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

News sites (nytimes, w-post) display blank pages when opening links and although I am signed in, show me as not logged in.

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by bbortnick

more options

News sites (nytimes, washingtonpost) sometimes display blank pages when opening article links (home page displays fine) and although I am signed in, show me as not signed in to their sites. I do have dom.storage.next_gen set to false. Force stop of firefox fixes problem temporarily. Problem is on multiple devices and versions of android.

News sites (nytimes, washingtonpost) sometimes display blank pages when opening article links (home page displays fine) and although I am signed in, show me as not signed in to their sites. I do have dom.storage.next_gen set to false. Force stop of firefox fixes problem temporarily. Problem is on multiple devices and versions of android.

All Replies (5)

more options

Have had problem on all recent version of Firefox, running latest 68.1.1 at the moment.

more options

Problem occurs on three different Android devices, three different android versions.

more options

I realize the blank screens are possibly due to the paywall. I have accounts, but as I mentioned previously, the web sites think I am not logged on. I know I am, as a force restart will show the page correctly and I am logged in. So something with cookies?

more options

Attempting to re-login in this condition fails, and I remain logged out. Force restart, and I can see i am still logged on.

more options

does nobody else have this problem?