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Incorrect Password on 1st Login to new install, but works on other devices.

  • 2 replies
  • 3 have this problem
  • 8 views
  • Last reply by rjfff

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I've had Firefox installed on my Android 9 phone and my Win10 device. I've now installed it on my Android 10 phone but it refuses to accept my password when I attempt to login to my Firefox Account. I've checked on my Win10 that I am using the right account and password. I do have 2 Factor Authentication switched on, but I never get that far. Firefox version installed is 68.3.0.

I've had Firefox installed on my Android 9 phone and my Win10 device. I've now installed it on my Android 10 phone but it refuses to accept my password when I attempt to login to my Firefox Account. I've checked on my Win10 that I am using the right account and password. I do have 2 Factor Authentication switched on, but I never get that far. Firefox version installed is 68.3.0.

Chosen solution

Issue has been resolved. Despite being able to display the password used for my current login, it seems the actual password being used was what I thought was an older one. I have a feeling that the Firefox saved passwords feature was tripping me up somehow and showing me a wrong password attempt that I had saved rather than the password I was actually using to log on.

Anyway, the original issue was simply using the wrong password.

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rjfff said

ฉันได้ติดตั้ง Firefox บนโทรศัพท์ Android 9 และอุปกรณ์ Win10 ของฉันแล้ว ตอนนี้ฉันได้ติดตั้งไว้ในโทรศัพท์ Android 10 ของฉันแล้ว แต่ก็ไม่ยอมรับรหัสผ่านของฉันเมื่อฉันพยายามลงชื่อเข้าใช้บัญชี Firefox ของฉัน ฉันได้ตรวจสอบ Win10 ของฉันว่าฉันใช้บัญชีและรหัสผ่านที่ถูกต้อง ฉันได้เปิดใช้งานการตรวจสอบสิทธิ์แบบ 2 ปัจจัยแล้ว แต่ฉันไม่เคยได้รับสิ่งใดมาก่อน Firefox เวอร์ชันที่ติดตั้งคือ 68.3.0
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Chosen Solution

Issue has been resolved. Despite being able to display the password used for my current login, it seems the actual password being used was what I thought was an older one. I have a feeling that the Firefox saved passwords feature was tripping me up somehow and showing me a wrong password attempt that I had saved rather than the password I was actually using to log on.

Anyway, the original issue was simply using the wrong password.