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attachments do not open

  • 2 replies
  • 1 has this problem
  • 18 views
  • Last reply by sfhowes

robert104
robert104
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Something has happened with my Thunderbird installation. I am running Windows 10 with Thunderbird 68.3.0 (32-bit). It started with that I cannot open attachments in emails. Seem to be that the path to the file is wrong. If a file "the file.pdf" is attached, two paths are sent to the PDF reader: C:\WINDOWS\System32\the and C:\WINDOWS\System32\file.pdf

I tried to remedy the issue by updating, which fails. So I cannot install 68.3.1 clocking the link that appears in the Thunderbird takes me to 68.3.0 which I did install.

Please let me know if more information is needed.

Something has happened with my Thunderbird installation. I am running Windows 10 with Thunderbird 68.3.0 (32-bit). It started with that I cannot open attachments in emails. Seem to be that the path to the file is wrong. If a file "the file.pdf" is attached, two paths are sent to the PDF reader: C:\WINDOWS\System32\the and C:\WINDOWS\System32\file.pdf I tried to remedy the issue by updating, which fails. So I cannot install 68.3.1 clocking the link that appears in the Thunderbird takes me to 68.3.0 which I did install. Please let me know if more information is needed.

All Replies (2)

robert104
robert104 Question owner
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Btw, I can save the attachments without a problem.

sfhowes
sfhowes
  • Top 10 Contributor
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This is a known bug in TB 68:

https://support.mozilla.org/en-US/questions/1274716