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Hi. For an Exchange account, the Sent Items messages start appearing but then keep disappearing. Please help.

  • 3 replies
  • 1 has this problem
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  • Last reply by Matt

Howard
Howard
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Please see above. I recently moved back to Thunderbird from Apple Mail. The messages still are present in Sent messages within Apple Mail. Thanks.

Please see above. I recently moved back to Thunderbird from Apple Mail. The messages still are present in Sent messages within Apple Mail. Thanks.
Attached screenshots

Modified by Howard

All Replies (3)

Matt
Matt
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based on folder names I am guessing you are using the owl add-on to access exchange. I suggest you contact the author for support.

There is a support email address on the add-ons page https://addons.thunderbird.net/en-US/thunderbird/addon/owl-for-exchange/

Howard
Howard Question owner
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I did contact the author, who responded with questions, which I answered but haven't been able to receive another response. Any other suggestions please?

Thanks.

Matt
Matt
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No, you dealing with the folks that can help you. No one here can. I don;t even use the addon.