Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to play mp4 files

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

airwilly
airwilly
more options

I don't know if this is a Firefox problem or Windows 10. When I receive an mp4 file in gmail on the browser and click on it, it doesn't seem to know what to do. The file association in my windows version is set to play them with the microsoft app, and I can play the video if I download it first. The error message is attached; Any comment ????

I don't know if this is a Firefox problem or Windows 10. When I receive an mp4 file in gmail on the browser and click on it, it doesn't seem to know what to do. The file association in my windows version is set to play them with the microsoft app, and I can play the video if I download it first. The error message is attached; Any comment ????
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Give this a try; http://www.videolan.org/