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is it possible to turn off master password without knowing it

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

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I tirned on master password but have no idea what it is i can still sign into my account in firefox(i know that one) but it's a pain getting past the master password

I tirned on master password but have no idea what it is i can still sign into my account in firefox(i know that one) but it's a pain getting past the master password

All Replies (2)

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Yes, it is possible to do so however keep in mind if you reset the master all your saved usernames and passwords will be wipped.

For more information refer to this Support Article: Click here to open

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Is this about the master password on your mobile device ?

I don't think that on mobile you can easily recover from a forgotten master password and you may have to rest all internal Firefox data, so make sure to backup other important data.