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When I open Firefox, it won’t load anything at all.

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by CNCC

alliecatm21
alliecatm21
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The webpage is just blank, nothing loads, nothing is in the search bar. It won’t let me open settings or view my save passwords at all. I’ve tried using other web browsers and they work.

The webpage is just blank, nothing loads, nothing is in the search bar. It won’t let me open settings or view my save passwords at all. I’ve tried using other web browsers and they work.

Chosen solution

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

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All Replies (3)

philipp
philipp
  • Moderator
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Chosen Solution

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

alliecatm21
alliecatm21 Question owner
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It worked! Thank you so much! I was starting to panic!

CNCC
CNCC
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Looks like a widespread problem with Firefox 70s being incompatible with Win 7 Compatibility Mode or on Windows 7 system like mine.