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Can't play audio in videos, only on Firefox, after going through all the steps in "Fix common audio and video issues"

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  • Last reply by jray

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``` 11:27:01  ✘  jr@fm  ~  ⬡ v8.16.0  1m35s  $ inxi -Fxxx System: Host: fm Kernel: 5.4.18-2-MANJARO x86_64 bits: 64 compiler: gcc v: 9.2.0 Desktop: KDE Plasma 5.18.80 tk: Qt 5.14.1

          wm: kwin_x11 dm: SDDM Distro: Manjaro Linux 

Machine: Type: Desktop Mobo: ASUSTeK model: TUF B450M-PLUS GAMING v: Rev X.0x serial: <root required>

          UEFI: American Megatrends v: 1002 date: 03/07/2019 

CPU: Topology: 8-Core model: AMD Ryzen 7 2700X bits: 64 type: MT MCP arch: Zen+ rev: 2 L2 cache: 4096 KiB

          flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 118201 
          Speed: 2562 MHz min/max: 2200/3700 MHz boost: enabled Core speeds (MHz): 1: 2477 2: 2413 3: 2456 4: 2935 5: 3183 
          6: 2029 7: 3033 8: 4297 9: 2435 10: 2922 11: 2812 12: 1886 13: 2819 14: 4238 15: 3378 16: 2920 

Graphics: Device-1: NVIDIA TU104 [GeForce RTX 2080] vendor: ASUSTeK driver: nvidia v: 430.64 bus ID: 07:00.0

          chip ID: 10de:1e82 
          Display: x11 server: X.Org 1.20.7 driver: nvidia compositor: kwin_x11 resolution: 1920x1080~60Hz 
          OpenGL: renderer: GeForce RTX 2080/PCIe/SSE2 v: 4.6.0 NVIDIA 430.64 direct render: Yes 

Audio: Device-1: NVIDIA TU104 HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 07:00.1 chip ID: 10de:10f8

          Device-2: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
          bus ID: 09:00.3 chip ID: 1022:1457 
          Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus ID: 5-2:3 chip ID: 046d:0825 
          serial: 8D1EA6E0 
          Sound Server: ALSA v: k5.4.18-2-MANJARO 

Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8168 v: 8.048.00-NAPI

          port: f000 bus ID: 05:00.0 chip ID: 10ec:8168 
          IF: enp5s0 state: up speed: 100 Mbps duplex: half mac: 40:b0:76:5c:8c:4c 
          IF-ID-1: docker0 state: down mac: 02:42:02:f0:c4:3b 

Drives: Local Storage: total: 465.76 GiB used: 159.41 GiB (34.2%)

          ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB size: 465.76 GiB speed: 31.6 Gb/s lanes: 4 
          serial: S4EVNG0M116780W rev: 1B2QEXM7 scheme: GPT 

Partition: ID-1: / size: 389.04 GiB used: 159.41 GiB (41.0%) fs: ext4 dev: /dev/nvme0n1p2

          ID-2: swap-1 size: 69.20 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p3 

Sensors: System Temperatures: cpu: 46.2 C mobo: N/A gpu: nvidia temp: 39 C

          Fan Speeds (RPM): N/A gpu: nvidia fan: 21% 

Info: Processes: 363 Uptime: 1h 30m Memory: 62.81 GiB used: 4.60 GiB (7.3%) Init: systemd v: 244 Compilers: gcc: 9.2.0

          Shell: zsh v: 5.7.1 running in: konsole inxi: 3.0.37

```

``` 11:27:01  ✘  jr@fm  ~  ⬡ v8.16.0  1m35s  $ inxi -Fxxx System: Host: fm Kernel: 5.4.18-2-MANJARO x86_64 bits: 64 compiler: gcc v: 9.2.0 Desktop: KDE Plasma 5.18.80 tk: Qt 5.14.1 wm: kwin_x11 dm: SDDM Distro: Manjaro Linux Machine: Type: Desktop Mobo: ASUSTeK model: TUF B450M-PLUS GAMING v: Rev X.0x serial: <root required> UEFI: American Megatrends v: 1002 date: 03/07/2019 CPU: Topology: 8-Core model: AMD Ryzen 7 2700X bits: 64 type: MT MCP arch: Zen+ rev: 2 L2 cache: 4096 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 118201 Speed: 2562 MHz min/max: 2200/3700 MHz boost: enabled Core speeds (MHz): 1: 2477 2: 2413 3: 2456 4: 2935 5: 3183 6: 2029 7: 3033 8: 4297 9: 2435 10: 2922 11: 2812 12: 1886 13: 2819 14: 4238 15: 3378 16: 2920 Graphics: Device-1: NVIDIA TU104 [GeForce RTX 2080] vendor: ASUSTeK driver: nvidia v: 430.64 bus ID: 07:00.0 chip ID: 10de:1e82 Display: x11 server: X.Org 1.20.7 driver: nvidia compositor: kwin_x11 resolution: 1920x1080~60Hz OpenGL: renderer: GeForce RTX 2080/PCIe/SSE2 v: 4.6.0 NVIDIA 430.64 direct render: Yes Audio: Device-1: NVIDIA TU104 HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 07:00.1 chip ID: 10de:10f8 Device-2: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 09:00.3 chip ID: 1022:1457 Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus ID: 5-2:3 chip ID: 046d:0825 serial: 8D1EA6E0 Sound Server: ALSA v: k5.4.18-2-MANJARO Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8168 v: 8.048.00-NAPI port: f000 bus ID: 05:00.0 chip ID: 10ec:8168 IF: enp5s0 state: up speed: 100 Mbps duplex: half mac: 40:b0:76:5c:8c:4c IF-ID-1: docker0 state: down mac: 02:42:02:f0:c4:3b Drives: Local Storage: total: 465.76 GiB used: 159.41 GiB (34.2%) ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB size: 465.76 GiB speed: 31.6 Gb/s lanes: 4 serial: S4EVNG0M116780W rev: 1B2QEXM7 scheme: GPT Partition: ID-1: / size: 389.04 GiB used: 159.41 GiB (41.0%) fs: ext4 dev: /dev/nvme0n1p2 ID-2: swap-1 size: 69.20 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p3 Sensors: System Temperatures: cpu: 46.2 C mobo: N/A gpu: nvidia temp: 39 C Fan Speeds (RPM): N/A gpu: nvidia fan: 21% Info: Processes: 363 Uptime: 1h 30m Memory: 62.81 GiB used: 4.60 GiB (7.3%) Init: systemd v: 244 Compilers: gcc: 9.2.0 Shell: zsh v: 5.7.1 running in: konsole inxi: 3.0.37 ```

Chosen solution

Firefox was muted in the applications for the PulseAudio sound controller (the audio controller in the system tray), so I unmuted it and now the audio works fine.

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Chosen Solution

Firefox was muted in the applications for the PulseAudio sound controller (the audio controller in the system tray), so I unmuted it and now the audio works fine.