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image file corrupted after download (media rescan failure)

  • 3 replies
  • 2 have this problem
  • 9 views
  • Last reply by UDADA

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I am using Galaxy Note 9 and my downloaded image files are broken (cannot upload online or see it with viewer)

I contacted Samsung AS and they said that FF is not running media rescan after deleting temporary files, which is causing this issue. Anyone knows about how to solve this issue by chaning FF settings?

I am using Galaxy Note 9 and my downloaded image files are broken (cannot upload online or see it with viewer) I contacted Samsung AS and they said that FF is not running media rescan after deleting temporary files, which is causing this issue. Anyone knows about how to solve this issue by chaning FF settings?

All Replies (3)

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Hi

Do you have any add-ons installed?

Can you view the files when you open them from a file manager outside of Firefox for Android?

Do you have an example of a website where is issue happens?

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I don't use any add-ons for FF android.

I cannot view wih external viewers either,

It happens from all the websites.

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Seburo said

Hi Do you have any add-ons installed? Can you view the files when you open them from a file manager outside of Firefox for Android? Do you have an example of a website where is issue happens?


I don't use any add-ons for FF android.

I cannot view wih external viewers either,

It happens from all the websites.