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My email won’t send or receive emails after deleting saved passwords

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

katie.xo.stewart
katie.xo.stewart
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My email is through a cocgeco account and I deleted the save passwords and I don’t know the password to it and now it will not send or receive emails please help

My email is through a cocgeco account and I deleted the save passwords and I don’t know the password to it and now it will not send or receive emails please help

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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You will have to contact Cogeco to set a new password, as TB only applies the one that is established with the mail provider.

https://www.cogeco.ca/web/on/en/residential/support/177/394/faq-internet/email/password/how-do-i-set-up-and-manage-my-email-addresses

If you have accessed the account through webmail, the password might be stored in your browser's settings.