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I try to autenticate to my organization with mobile pass, not work. On Chrome and IE work. I prefered Firefox. What can I do?

  • 4 replies
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

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Activity ID: ae6ba64d-5ab9-4b18-89a9-5c54c2afd8f7

   Relying party: Microsoft Office 365 Identity Platform Worldwide
   Error time: Thu, 09 Apr 2020 21:14:30 GMT
   Cookie: enabled
   User agent string: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0
Activity ID: ae6ba64d-5ab9-4b18-89a9-5c54c2afd8f7 Relying party: Microsoft Office 365 Identity Platform Worldwide Error time: Thu, 09 Apr 2020 21:14:30 GMT Cookie: enabled User agent string: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0
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All Replies (4)

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What is your enhanced tracking protection set to? You can also disable it temporarily by clicking the shield to the left of the urlbar and turning it off. Try then.

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Thanks Eve :). I tried your solution. Unfortunately we did not solve the problem. The error is maintained.

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I'm coming back with an update. I noticed that if I type quickly and repeatedly on "" Sign in with MobilePass "" at some point after four, five errors, I manage to enter the token box dialog screen. Amazing :) But why? On IE and Chrome I don't have this problem. Thanks.

Modified by Alin

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.