Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i refreshed firefox and it erased all my bookmarks changed my home page i need them back.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

kenstrguy
kenstrguy
more options

i just refreshed firefox and it completely wiped out all my information add ons etc. why did firefox do this now i have to go back to my old pc find all the websites i bookmarked.

i just refreshed firefox and it completely wiped out all my information add ons etc. why did firefox do this now i have to go back to my old pc find all the websites i bookmarked.

All Replies (1)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible