Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New requirements for checking saved passwords. I do not have a Windows password

  • 7 replies
  • 2 have this problem
  • 24 views
  • Last reply by McCoy

more options

Firefox 76 is asking for a Windows password in order to read my saved passwords. This is impossible as I do not use a password on starting Windows (8.1). What can I do as this is a feature I need to be able to use?

Firefox 76 is asking for a Windows password in order to read my saved passwords. This is impossible as I do not use a password on starting Windows (8.1). What can I do as this is a feature I need to be able to use?

Chosen solution

Do you want to try setting a Master Password? The Windows password isn't used in that case.

IMPORTANT: Do not forget your Master Password or you will no longer be able to access your saved logins.

More info in this article: Use a Primary Password to protect stored logins and passwords.

Does that work for you?

Read this answer in context 👍 2

All Replies (7)

more options

Chosen Solution

Do you want to try setting a Master Password? The Windows password isn't used in that case.

IMPORTANT: Do not forget your Master Password or you will no longer be able to access your saved logins.

More info in this article: Use a Primary Password to protect stored logins and passwords.

Does that work for you?

more options

Hmm, setting a Master Password also requires a Windows password. So probably for the time being you should turn off the integration with Windows as follows, so you can set a Master Password without that requirement:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste os-auth and pause while the list is filtered

(3) Double-click the signon.management.page.os-auth.enabled preference to switch the value from true to false

Note that this bypass is not expected to last indefinitely; it's available now for working around implementation glitches and will probably be removed a couple versions down the road.

More info on about:config: Configuration Editor for Firefox.

more options

Thank you very much, that seems to have solved the problem.

Should I now put the "os-auth.enabled" setting back to "true" now that the master password has been set?

----------

Edit:. I tried it and nothing untoward seems to have happened, but would still appreciate confirmation that doing that is OK.

Modified by albertd

more options

Hi albertd, yes, once you have a Master Password, you can safely return the other setting to its default value of true.

more options

Thank you very much.

regards

Albert (in England) 1624 local time

more options

According to Lockwise's own page, you should not be asked for a Windows password if you don't use one (scroll to the bottom of this page: https://support.mozilla.org/en-US/kb/lockwise-password-authentication-prompt). But that is clearly not the case.

I don't have a Windows password (Windows 10) -- no need for one as it's a desktop and I live alone -- but Lockwise persists in asking for one.

I don't want to set a Master Password.

more options

Averill Buchanan said

According to Lockwise's own page, you should not be asked for a Windows password if you don't use one (scroll to the bottom of this page: https://support.mozilla.org/en-US/kb/lockwise-password-authentication-prompt). But that is clearly not the case.

The above posted link doesn't work.

Here's the link without the right parenthesis :

https://support.mozilla.org/en-US/kb/lockwise-password-authentication-prompt