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strange list of printers

  • 2 replies
  • 1 has this problem
  • 27 views
  • Last reply by Michel Levy

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I have rencently install a new laptop. With thunderbird, when I want to print a mail, appears a list of printers with my default printer but also a list of printers now out of service (Etat en sommeil) and as a printer, Enreg dans Drive. I don't understand why I have this list of printers. On my old laptop, I have only one printer.

I have rencently install a new laptop. With thunderbird, when I want to print a mail, appears a list of printers with my default printer but also a list of printers now out of service (Etat en sommeil) and as a printer, Enreg dans Drive. I don't understand why I have this list of printers. On my old laptop, I have only one printer.
Attached screenshots

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Hello there Michel Levy. We have read your message. We try to help you.

http://h10032.www1.hp.com/ctg/Manual/c03784120

What is your new laptop's reference?

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Greetings Firefox volunteer.

Read this answer in context 👍 0

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Chosen Solution

Hello there Michel Levy. We have read your message. We try to help you.

http://h10032.www1.hp.com/ctg/Manual/c03784120

What is your new laptop's reference?

Please wait a moment

you are on hold



Greetings Firefox volunteer.

Modified by День сумо

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Your answer is the manual HP4500, it is not an answer. My printer is the ENVY_4520, as you can see in the screen picture. I have the manual of this printer but I don't see why I have this strange list of printers (with obsolete printers and the default printer). I can print, that's essential, but I want to know the origin of this list with a printer, i used 4 years ago.