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links within pdf in firefox viewer don't work

  • 3 replies
  • 1 has this problem
  • 16 views
  • Last reply by ARMAN KHAN

wjh728
wjh728
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I have a web page with a link to a PDF on it. When I click on this link, the PDF opens in a new tab using the Adobe viewer, and displays fine. However, links within the PDF itself are ignored. When I view the same web page in Chrome or IE, the PDF also opens in a viewer, but under these browsers, the links within the PDF itself work as well. Is there any setting or adjustment I can make to Firefox or its PDF viewer to make the links within the PDF work? Thanks for any help. WJH

I have a web page with a link to a PDF on it. When I click on this link, the PDF opens in a new tab using the Adobe viewer, and displays fine. However, links ''within'' the PDF itself are ignored. When I view the same web page in Chrome or IE, the PDF also opens in a viewer, but under these browsers, the links within the PDF itself work as well. Is there any setting or adjustment I can make to Firefox or its PDF viewer to make the links within the PDF work? Thanks for any help. WJH

All Replies (3)

ANAMIKA KUMARI
ANAMIKA KUMARI
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Hi, please try the following: 

   Click the menu button New Fx Menu and choose Options.
   Select the Applications panel on the left.
   Check "Preview in Firefox" is set for "Portable Document Format (PDF)" --     if not, change it to this.

View PDF files in Firefox or choose another viewer See for a screenshot of what this page looks like.

If it is already set to that and it still won't load with the built-in viewer, please let us know.

wjh728
wjh728 Question owner
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Hi Anamika - Thanks for replying, but I may not have made the problem clear. The PDF file displays OK as a preview within Firefox. However, the PDF itself contains links, and it is these links that don't work. The PDF links work OK (with suitable security warnings) when I view the PDF in the built-in viewers in Chrome or IE11 (although not Edge).

I've just used the Options page to change the way Firefox handles PDFs from "Open in Firefox" to "Use Windows default application". Now when I click on the link to the PDF in the web page, the PDF opens in Adobe Reader externally to Firefox, and the links within the PDF work OK. So there is a work-around. However, it would be nice if the default PDF viewer in Firefox enabled link functionality within the PDF itself. So I guess my question is whether I'm missing some option setting that would do this? WJH

ARMAN KHAN
ARMAN KHAN
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Hey,

Try the following:

  • Go to setting (3 bars) > options > applications.
  • Under applications panel.
  • Find Portable Document Format (PDF) in the list and click on it to select it.
  • Click on the drop-down arrow in the Action column for the above entry and select Use PDF reader name (in Firefox) or preview in firefox.

If PDF files are still downloaded instead of displayed, try these solutions Reset download actions

* Open your profile folder:

Click the menu button click help Help and select Troubleshooting Information. The Troubleshooting Information tab will open.

Under the Application Basics section, click on Show Folder. A window with your profile files will open.

Click the menu button New Fx Menu and then click Exit Close 29

Delete the mimetypes.rdf file.

Then open firefox again and see.

I hope it helps.