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GMail Oauth2 webpage repeatedly requests for "email or phone-number"; never moves to password

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by dj5

dj5
dj5
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I'm running Thunderbird 68.9-0, thunderbird-flatpak - 1.0 from flathub.org on Debian 10.

I'm attempting to create an account for an existing GMail account.

  1. I use the "Set up an account" Wizard and enter my account details.
  2. The Wizard correctly identifies it as a GMail account, with all of the correct options, including OAuth2.
  3. When I click "Done" it sends me to the Google OAuth2 login page with my GMail email address correctly filled in the "Email or phone" entry box.
  4. When I click "Next", it sends me to the Google log in page, this time without my email address pre-filled.
  5. When I fill in my email address and click "Next" it sends me to the previous page and the cycle repeats.

Any idea of what's happening?

Thanks, Diab

I'm running Thunderbird 68.9-0, thunderbird-flatpak - 1.0 from flathub.org on Debian 10. I'm attempting to create an account for an existing GMail account. # I use the "Set up an account" Wizard and enter my account details. # The Wizard correctly identifies it as a GMail account, with all of the correct options, including OAuth2. # When I click "Done" it sends me to the Google OAuth2 login page with my GMail email address correctly filled in the "Email or phone" entry box. # When I click "Next", it sends me to the Google log in page, this time without my email address pre-filled. # When I fill in my email address and click "Next" it sends me to the previous page and the cycle repeats. Any idea of what's happening? Thanks, Diab

Chosen solution

This sometimes happens if cookies are not allowed in TB Edit/Preferences/Privacy.

https://support.mozilla.org/en-US/questions/1290394

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

This sometimes happens if cookies are not allowed in TB Edit/Preferences/Privacy.

https://support.mozilla.org/en-US/questions/1290394

dj5
dj5 Question owner
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That was exactly the problem. Thanks!

Diab

(And that particular support problem you linked to looks really familiar, so I guess I'm not reading things as well as I might)