Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upload to Google photos fails

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

When I try to upload photos from Windows 10, using FF 77.01 (64 bit) it fails. The file formats are either *.jpeg, *.png and are small file sizes not more than 1 MB. I had similar issue occasionally with the earlier version too but this time it is absolute...no...no . The error message goes something like this, "File skipped" Is anyone one of you having similar issues? Please help. Thanks for your tip. (My solution - Using MS Edge to upload the files.) Screenshot of the error message enclosed.

When I try to upload photos from Windows 10, using FF 77.01 (64 bit) it fails. The file formats are either *.jpeg, *.png and are small file sizes not more than 1 MB. I had similar issue occasionally with the earlier version too but this time it is absolute...no...no . The error message goes something like this, "File skipped" Is anyone one of you having similar issues? Please help. Thanks for your tip. (My solution - Using MS Edge to upload the files.) Screenshot of the error message enclosed.
Attached screenshots

All Replies (2)

more options

hello Anil Atluri,

Clear all cookies, site data and cache

  • Click the menu button. and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.

IMPORTANT Where you have to upload the photo, first of all, you should see what is the extension of the photo need?.

Restart computer.

i hope resolved your problem then mark solution,

Thank you !

more options

It is possible that (anti-virus) security software is causing the problem.
Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.