Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Crashes at startup, Safe mode doesn't work more

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by ARMAN KHAN

xyff
xyff
more options

After closing FF portable, I tried to re-open it soon and got crash. After reloading system was said that if wasn't stopped properly and suggested to go in Safe Mode. I used it. Browser worked good like 30 minutes and after next Quit it doesn't start more. No in Safe mode. Restarting system doesn't help. It just freezes at startup and Task Manager says about it: Not Responding. Crash Report ID is 1594450110, file names InstallTime20200117190643

After closing FF portable, I tried to re-open it soon and got crash. After reloading system was said that if wasn't stopped properly and suggested to go in Safe Mode. I used it. Browser worked good like 30 minutes and after next Quit it doesn't start more. No in Safe mode. Restarting system doesn't help. It just freezes at startup and Task Manager says about it: Not Responding. Crash Report ID is 1594450110, file names InstallTime20200117190643

All Replies (1)

ARMAN KHAN
ARMAN KHAN
more options

hello xyff.........

If your crash doesn't happen in Safe Mode, it is most likely because an extension, theme or hardware acceleration is causing the crash. Follow the steps in Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to determine the cause.

  • click and follow the click and match the content:

https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

tell me its help.

thank you!

arman