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Firefox crash/froze whenever uploading items

  • 6 replies
  • 1 has this problem
  • 49 views
  • Last reply by FredMcD

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Every time when I upload a file to a website, as soon as i click Browse to find the file, Firefox crashes/froze on OS X. When I use Chrome to do the same thing works fine. Have entered "about:crashes" on Firefox address bar, have several unreported IDs. Unable to submit the IDs, shown failed when clicked.

Every time when I upload a file to a website, as soon as i click Browse to find the file, Firefox crashes/froze on OS X. When I use Chrome to do the same thing works fine. Have entered "about:crashes" on Firefox address bar, have several unreported IDs. Unable to submit the IDs, shown failed when clicked.
Attached screenshots

Chosen solution

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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All Replies (6)

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Those reports are too old to be useful.

In the address bar, type about:crashes<enter>. At the upper right, press the Remove All Reports button.

When new crashes are reported, make sure they are sent to the Mozilla servers.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Hi FredMcD, appreciate your replies. I have removed all reports as mentioned. The small dialogue you mentioned did not appear. I tried to upload file, the browser stop responding/froze like previously.

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Chosen Solution

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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Seems to work fine now, thank you!

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That means another program on your system is causing the problem.

As a test, disable your protection programs.