Firefox wont launch after Catalina 10.15.6 update
Firefox Version 79.0 OS: MacOS Catalina 10.15.6 Crash ID: bp-2f217397-5062-4f92-8cff-5e5770200823
Symptom: After updating Catalina to 10.15.6, Firefox fails to launch, crashes launches crash reporter, then closes. Clicking restart results in same behavior.
I also seem to be unable to launch Firefox with the --safe-mode flags.
Please advise.
Dump: AbortMessage: ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm, line 2594 AdapterDeviceID: 0x0d26 AdapterVendorID: 0x8086 Add-ons: %7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.9.4,enhancerforyoutube%40maximerf.addons.mozilla.org:2.0.101,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0 AsyncShutdownTimeout: {"phase":"profile-change-teardown","conditions":[{"name":"Extension shutdown: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2594,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2594","resource://gre/modules/AsyncShutdown.jsm:observe:554"]},{"name":"Extension shutdown: enhancerforyoutube@maximerf.addons.mozilla.org","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2594,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2594","resource://gre/modules/AsyncShutdown.jsm:observe:554"]}]} BuildID: 20200720193547 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1598170418 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1598167041 MozCrashReason: MOZ_CRASH() Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm, line 2594) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 493 ShutdownProgress: profile-change-teardown StartupCrash: 0 StartupTime: 1598170357 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200720193547","version":"79.0","vendor":"Mozilla","displayVersion":"79.0","platformVersion":"79.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"19.6.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0d26","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocklisted:FEATURE_UNQUALIFIED_WEBRENDER_MAC"},"webrender":{"status":"opt-in"},"wrCompositor":{"status":"available"}}},"appleModelId":"MacBookPro11,3"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","fission.autostart":false},"sandbox":{"effectiveContentProcessLevel":1},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6:"Gecko_IOThread",10:"Permission",11:"JS Watchdog",12:"JS Helper",17:"JS Helper",19:"JS Helper",15:"JS Helper",16:"JS Helper",13:"JS Helper",18:"JS Helper",14:"JS Helper",21:"Timer",22:"Cache2 I/O",23:"Cookie",24:"Worker Launcher",25:"Compositor",26:"ImgDecoder #1",27:"ImageIO",28:"IPDL Background",29:"DOM Worker",29:"QuotaManager IO",30:"HTML5 Parser",36:"BgIOThreadPool #1",37:"Shutdown Hang Terminator",38:"TRR Background",42:"StyleThread#0",47:"StyleThread#5",43:"StyleThread#1",44:"StyleThread#2",45:"StyleThread#3",46:"StyleThread#4",48:"localStorage DB",36:"StreamTrans #9",39:"BackgroundThreadPool #1",40:"StreamTrans #10", Throttleable: 1 UptimeTS: 61.51853328 Vendor: Mozilla Version: 79.0 useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Chosen solution
If you're having a similar issue, you can go into
/Users/luisvalencia/Library/Application Support/Firefox/Profiles/[your profile]/
I edited the extensions.js to remove the extension named in the crash report
then went into the extension/ folder and removed the corresponding .xpi after-which I was able to launch
All Replies (1)
Chosen Solution
If you're having a similar issue, you can go into
/Users/luisvalencia/Library/Application Support/Firefox/Profiles/[your profile]/
I edited the extensions.js to remove the extension named in the crash report
then went into the extension/ folder and removed the corresponding .xpi after-which I was able to launch