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Some videos does not play saying "you'r browser is not supported".

aadeebmonowar
aadeebmonowar
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I am using the new openSUSE 15.2 for quite some days now. But when I try to watch stream on youtube the video does not show up instead it says "Your browser does not currently recognize any of the video formats available ". The same happens with some videos on youtube with same message. On twitch I get a error saying "This video is either unavailable or not supported in this browser". I tried to install the official Firefox 80.1 too but was stopped with the same result.

I am using the new openSUSE 15.2 for quite some days now. But when I try to watch stream on youtube the video does not show up instead it says "Your browser does not currently recognize any of the video formats available ". The same happens with some videos on youtube with same message. On twitch I get a error saying "This video is either unavailable or not supported in this browser". I tried to install the official Firefox 80.1 too but was stopped with the same result.

All Replies (4)

Greymagic27
Greymagic27
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure you have the latest FFmpeg and libavcodec packages installed in your OS.

aadeebmonowar
aadeebmonowar Question owner
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Greymagic27 said
Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.
Further information can be found in the Delete browsing, search and download history on Firefox article. Did this fix your problems? Please report back to us! Thank you.

I tried this but didn't work on the youtube live streams / premiere.

Modified by aadeebmonowar

Greymagic27
Greymagic27
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cor-el said
Make sure you have the latest FFmpeg and libavcodec packages installed in your OS.

See if this comment by cor-el helps at all!