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Thunderbird live.com connect not working

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by sfhowes

m.a.wing54
m.a.wing54
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Having trouble with Thunderbird establishing a working connection with my live.com account. Keep getting error message "Login to server imap-mail.outlook.com with username [account]@live.com failed". Neither the default (imap.office365.com) nor other (imap-mail.outlook.com) settings work. Rechecked the other settings and found no error. Same live.com successfully loaded to iOS device. Have added hotmail, icloud and gmail accounts without problems. Help?

Having trouble with Thunderbird establishing a working connection with my live.com account. Keep getting error message "Login to server imap-mail.outlook.com with username [account]@live.com failed". Neither the default (imap.office365.com) nor other (imap-mail.outlook.com) settings work. Rechecked the other settings and found no error. Same live.com successfully loaded to iOS device. Have added hotmail, icloud and gmail accounts without problems. Help?

All Replies (2)

svlad2009
svlad2009
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What do you have on that account for server settings? I've just tested with a new account set in TB v78.2.2. - imap and with automatic configuration - outlook dot office365 dot com and port 993 there is no issue (ssl/tsl + normal pass)

sfhowes
sfhowes
  • Top 10 Contributor
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Does the live account have two-step verification? If it does, use an app password in place of the account password.

https://support.microsoft.com/en-ca/help/12409/microsoft-account-app-passwords-and-two-step-verification