Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Setting up Gmail in Thunderbird

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Anshe

more options

I'm setting up a new email with Gmail and I have logged on there, all sorted. This is a new Gmail account in addition to one I already have. The next step is to set up the new account in Thunderbird.

I get to a screen "Set up an existing email account" where the Gmail configuration is found. I selected Done and the next screen is Google One account, with the email in the yellow box. I selected next and the email vanished with the same screen minus the email coming up. I keyed the email, selected next, and the same thing happened. The Thunderbird setup screen then said that it was unable to log in at the server.

This is quite frustrating as I cannot see what needs to be done. Advice on this point would be valued. TIA.

I'm setting up a new email with Gmail and I have logged on there, all sorted. This is a new Gmail account in addition to one I already have. The next step is to set up the new account in Thunderbird. I get to a screen "Set up an existing email account" where the Gmail configuration is found. I selected Done and the next screen is Google One account, with the email in the yellow box. I selected next and the email vanished with the same screen minus the email coming up. I keyed the email, selected next, and the same thing happened. The Thunderbird setup screen then said that it was unable to log in at the server. This is quite frustrating as I cannot see what needs to be done. Advice on this point would be valued. TIA.
Attached screenshots

Chosen solution

SFHowes, many thanks. It was so simple, but it defeated me. This sort of thing is too common, where a subtle keystroke error or setup blunder can stop things. Consider formal c; / format c: /u The first will not work, two typos. A little typo can urine your day. No wonder my palms are going bald.

Read this answer in context 👍 0

All Replies (2)

more options

Do you have cookies allowed in TB Options/Privacy & Security/Web Content?

more options

Chosen Solution

SFHowes, many thanks. It was so simple, but it defeated me. This sort of thing is too common, where a subtle keystroke error or setup blunder can stop things. Consider formal c; / format c: /u The first will not work, two typos. A little typo can urine your day. No wonder my palms are going bald.