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Cannot send email. Get error message An error occurred while sending mail: The mail server sent an incorrect greeting: 554 5.7.1 [C20] Message blocked..

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

suchesnick
suchesnick
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How can I fix this?

How can I fix this?

Modified by suchesnick

Chosen solution

'Incorrect greeting' usually means wrong authentication, which could mean the password is invalid or the server settings are incorrect. It might also appear if there is no connection security on the account and you're trying to connect through a different network. What are your server settings: outgoing server, port, security, authentication?

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

'Incorrect greeting' usually means wrong authentication, which could mean the password is invalid or the server settings are incorrect. It might also appear if there is no connection security on the account and you're trying to connect through a different network. What are your server settings: outgoing server, port, security, authentication?