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Can't see all junk messages in Junk folder in unified folders mode

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by outfoxer

outfoxer
outfoxer
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Hey!

I have problem viewing junk (spam) messages for all accounts in unified folders mode. It doesn't show anything for this folder: https://take.ms/D0pbO but it shows messages when I select specific account under that global Junk folder.

How can I fix that? I want to check all spam on one screen for all my accounts. Thanks for the help!

Hey! I have problem viewing junk (spam) messages for all accounts in unified folders mode. It doesn't show anything for this folder: https://take.ms/D0pbO but it shows messages when I select specific account under that global Junk folder. How can I fix that? I want to check all spam on one screen for all my accounts. Thanks for the help!

Chosen solution

Check which account's folders are selected for inclusion in the unified folder and see if a local folder is included. If a local folder is included, exclude it then tick the "search online" option.

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All Replies (2)

Stans
Stans
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Chosen Solution

Check which account's folders are selected for inclusion in the unified folder and see if a local folder is included. If a local folder is included, exclude it then tick the "search online" option.

outfoxer
outfoxer Question owner
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Thanks, that worked!