We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why isn't my Thunderbird getting update?

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by christ1

more options

I'm on Ubuntu Linux, GTK 3-34, currently using Thunderbird.

The thing is, I have all the requirements for the most recent Thunderbird version (78), and I'm still on v.68. It shows on the Snap Store, but it's unavailable to install. The app itself says it's all up to date.

Any tips or explanations? Thanks a lot.

I'm on Ubuntu Linux, GTK 3-34, currently using Thunderbird. The thing is, I have all the requirements for the most recent Thunderbird version (78), and I'm still on v.68. It shows on the Snap Store, but it's unavailable to install. The app itself says it's all up to date. Any tips or explanations? Thanks a lot.

All Replies (4)

more options

EDIT - dumb Q but did you do a forced package upgrade? My upgrade was sitting there but didn't install for some reason I ran upgrade another time and it came thru.

Good question I have two Linux computers identical distros looks like one updated to 78 at least a week ago maybe longer the other one has not updated yet so when? The "update" tab in my options is non-existent (this may be a reported bug?) therefore I do not have updates disabled.

Modified by user3079751

more options

As long as you use a Thunderbird package provided by your distribution you should ask in a support forum for your distribution.

more options

I also have a Windows 8 pc running TB 68. The updates have not been disabled. Still has not pushed thru - see pics.

Regarding my message to op above - I run Deb 10 and in my synaptic showed v 68 only available regardless of how many times I update the repo. I finally ran update thru CLI and v 78 came thru. Not tech savy enough to understand why. Maybe give it a try yourself.

Modified by user3079751

more options

komms3,

please start a new topic for your problem. https://support.mozilla.org/questions/new