Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Exporting folder issues

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

I am trying to export a local folder using Import/Export NG but every time I select the destination folder and click continue Thunderbird crashes and stops responding. Any ideas?

There are 68k+ emails in that folder that I need access to

I am trying to export a local folder using Import/Export NG but every time I select the destination folder and click continue Thunderbird crashes and stops responding. Any ideas? There are 68k+ emails in that folder that I need access to

All Replies (1)

more options

Have you tried seeking support form that addon author? https://github.com/thundernest/import-export-tools-ng/issues

If thunderbird is crashing providing the crash id's would be very helpful. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports