browser data
Nationwide has decided recently that my firefox is not up to date and got me to delete bookmarks, then delete the cache. and some thing to do with the browser. I may have to ask them again as I have deleted bookmarks and updated but they still don't accept me or say there is a problem. any idea what I need to do with my browser? Things have worked well for years but no more. And being put back to my tortuous login every time is driving me mental. Best regards, Don.
Chosen solution
There is no reason for them to tell you to remove your bookmarks.
Restore Bookmark Backups
Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.
Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.
Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.
The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4
In this example; 2016-06-29 = date created, 1424 = number of entries.
https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them
https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update
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Chosen Solution
There is no reason for them to tell you to remove your bookmarks.
Restore Bookmark Backups
Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.
Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.
Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.
The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4
In this example; 2016-06-29 = date created, 1424 = number of entries.
https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them
https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update
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Websites say that Firefox is outdated or incompatible
even though it's the latest version
https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible
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