Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Page Not Loading in Firefox for Mac

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by OBW47

simonestreeter
simonestreeter
more options

Only one page does not load, otherwise Firefox is working ok. It is for my web-based email, Mail.com. I get a banner that says 'Upgrade to Firefox Quantum,' which seems to be designed around Mail.com. I do not want this at all. I am using Firefox 82 for Mac. I've taken off the Enhanced Tracking for the mail.com site. They have written me three times with suggestions, all of which I've followed, e.g., clearing cache and cookies. Their site only loads partially. Thank you for any help you may have!

Only one page does not load, otherwise Firefox is working ok. It is for my web-based email, Mail.com. I get a banner that says 'Upgrade to Firefox Quantum,' which seems to be designed around Mail.com. I do not want this at all. I am using Firefox 82 for Mac. I've taken off the Enhanced Tracking for the mail.com site. They have written me three times with suggestions, all of which I've followed, e.g., clearing cache and cookies. Their site only loads partially. Thank you for any help you may have!

All Replies (2)

OBW47
OBW47
more options

It looks like the mail.com folks have added some special features that require you to download their version of Firefox.

[https://www.mail.com/tools/firefox/]

OBW47
OBW47
more options

Go to mail.com and search for Firefox. There's an article there that might help.