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Firefox problems with specific web sites

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

larrydaleparker
larrydaleparker
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Have used Firefox for years. Starting on Oct. 29, I am no longer able to log into my account at www.usbank.com using Firefox -- the Log In button is not working. I tried Microsoft Edge and was able to log on.

Have used Firefox for years. Starting on Oct. 29, I am no longer able to log into my account at www.usbank.com using Firefox -- the Log In button is not working. I tried Microsoft Edge and was able to log on.

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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All Replies (3)

FredMcD
FredMcD
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Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

larrydaleparker
larrydaleparker Question owner
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Thank you FredMcD,

It works in safe mode, but I don't understand where the problem came from. I didn't change any Firefox extensions or anything lately -- only updated from version 82 to 82.0.2.

FredMcD
FredMcD
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It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.