Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error message when Thunderbird opens

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by mypatch

more options

I suddenly got an error message yesterday when I started Thunderbird. Connection to server mail.tpg.com.au was reset. I can't download any emails. My husband was the tech guru in the house, but he passed away several months ago and I don't know how to fix this error. Can someone help me, please? Ishbel

I suddenly got an error message yesterday when I started Thunderbird. Connection to server mail.tpg.com.au was reset. I can't download any emails. My husband was the tech guru in the house, but he passed away several months ago and I don't know how to fix this error. Can someone help me, please? Ishbel

All Replies (1)

more options

Problem Solved. I had to change the security settings to None before the account would unlock.