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email

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by wesley61

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Thunderbird stopped receiving emails after an update i have not changed anything i have to go to my internet service provider to check emails have looked at help pages and tried what i can i am not an pc expert so need help i am thinking about dumping thunderbird have been working all morning still unable to receive emails

Thunderbird stopped receiving emails after an update i have not changed anything i have to go to my internet service provider to check emails have looked at help pages and tried what i can i am not an pc expert so need help i am thinking about dumping thunderbird have been working all morning still unable to receive emails

Chosen solution

See https://support.mozilla.org/kb/cannot-receive-messages

What happens when you attempt to receive messages? Is there any error message?

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Chosen Solution

See https://support.mozilla.org/kb/cannot-receive-messages

What happens when you attempt to receive messages? Is there any error message?

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Thank you i went in and changed the config and it worked dont know if my ISP will update their system so i am hoping to keep using Thunderbird in this mode