Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

connecting to att.net

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

more options

error message started coming up last week.

Sending of password for user [email]@bellsouth.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later

can you help?

error message started coming up last week. Sending of password for user [email]@bellsouth.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later can you help?

Modified by Andrew

All Replies (1)

more options

AT&T have made some recent changes regarding the password. Thet now require you to use a 'secure mail key' instead of the normal password. Please read info: https://www.att.com/support/article/email-support/KM1240308/

After creating a 'Secure mail key' as advised.

Access the stored password in Thunderbird and remove it. Menu app icon > Privacy & Security In 'Passwords' section click on 'Saved PAsswords' button Click on 'Show passwords' button You may be prompted to enter your computer User Account password to get access. Select the AT&T lines and clickon 'Remove' click on 'Close'


Restart Thunderbird and at the prompt for password enter the 'secure mail key' you created and select the checkbox for password manager to remember password.