Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New e-mails

Martin Rosen
Martin Rosen
more options

This problem has been happening for approximately a week. When I receive e-mails they are listed on my screen as usual. However, when I go to each new e-mail with my cursor it 'disappears' (presumably turning white). The e-mail is still there and I can click on where it was. All other e-mails are still visible, and the new e-mail will remain visible once I have read it. Maybe I have clicked on a control switch by mistake ??

This problem has been happening for approximately a week. When I receive e-mails they are listed on my screen as usual. However, when I go to each '''new''' e-mail with my cursor it 'disappears' (presumably turning white). The e-mail is still there and I can click on where it was. All other e-mails are still visible, and the new e-mail will remain visible once I have read it. Maybe I have clicked on a control switch by mistake ??

Modified by Martin Rosen

Chosen solution

There have been some fixes for this type of issue in W7 in TB 78.4.3, released today. Help/About Thunderbird if you haven't updated.

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

There have been some fixes for this type of issue in W7 in TB 78.4.3, released today. Help/About Thunderbird if you haven't updated.

Martin Rosen
Martin Rosen Question owner
more options

Thanks for this information. As I said I have put up with it for about a week thinking it would sort itself; but last night I posted the query and 'hey presto' this morning it has resolved! I have checked and I do have the latest version of TB. Maybe somebody at mozilla is reading my posts!!

Modified by Martin Rosen