Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Compacting issues. Drive full issues.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Wayne Mery

mmckeown67
mmckeown67
more options

Since the pandemic I've been using my work email on my home laptop running Windows 8, via Thunderbird. I've been having issues with the storage space and I've compacted but the issue keeps coming up that the "drive" is full. I can't find the Appdata or User Profile to delete some of the space on my labtops hard drive.

I don't want to lose emails but I'm assuming that they're stored on my companies server. When I go to the office and log on, all the emails are there.

How do I keep the storage issue from coming up? I've compacted a few times but it keeps happening on my home laptop and I don't want to lose emails, so I'm not sure if I delete them on the drive if that will affect things. But I can't find the AppData folder or the Mbox files when I do a Search on my Laptop. I know I'm rambling.

Since the pandemic I've been using my work email on my home laptop running Windows 8, via Thunderbird. I've been having issues with the storage space and I've compacted but the issue keeps coming up that the "drive" is full. I can't find the Appdata or User Profile to delete some of the space on my labtops hard drive. I don't want to lose emails but I'm assuming that they're stored on my companies server. When I go to the office and log on, all the emails are there. How do I keep the storage issue from coming up? I've compacted a few times but it keeps happening on my home laptop and I don't want to lose emails, so I'm not sure if I delete them on the drive if that will affect things. But I can't find the AppData folder or the Mbox files when I do a Search on my Laptop. I know I'm rambling.

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> I know I'm rambling.

Then let's start from a different angle. 1. please use "Add images" to attach a screen shot of your "drive full" warning" 2. Are your accounts gmail? If not, what provider? 3. Do you have a program that will show where you are using the most disk space? If not, please install one. I can recommend https://www.jam-software.com/treesize_free