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Trash Folder

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by marcik

marcik
marcik
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Trash folder only keeps deleted messages for one week. How can I change this date range to longer period? Where are the older 'deleted' messages?

Trash folder only keeps deleted messages for one week. How can I change this date range to longer period? Where are the older 'deleted' messages?

Chosen solution

Thank you for your quick response. I will contact our mail provider.

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Matt
Matt
  • Moderator
  • Top 10 Contributor
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If you have an IMAP mail account you are restricted by the retention policies of your mail provider. SO I suggest you ask them the question as Thunderbird will only show what is still on the server for IMAP mail accounts.

marcik
marcik Question owner
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Chosen Solution

Thank you for your quick response. I will contact our mail provider.