Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After update (78.5.0) no new mails

more options

After Thunderbird update (78.5.0) i can not get any new emails. Bottom left has connected "server name"... and that's it. No timeout, no error, no insert password etc messages. I have 2 different email accounts in Thunderbird and both of them cant download emails. What settings i must change to get Thunderbird working again? (Tried to send email. It said that message was sent, but could not save email in sent catalog, can save only in local catalog). Found this post https://support.cdn.mozilla.net/en-US/questions/1304723. Not working for me.

Solution. https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ ESET is problem, not Thunderbird.

After Thunderbird update (78.5.0) i can not get any new emails. Bottom left has connected "server name"... and that's it. No timeout, no error, no insert password etc messages. I have 2 different email accounts in Thunderbird and both of them cant download emails. What settings i must change to get Thunderbird working again? (Tried to send email. It said that message was sent, but could not save email in sent catalog, can save only in local catalog). Found this post https://support.cdn.mozilla.net/en-US/questions/1304723. Not working for me. Solution. https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ ESET is problem, not Thunderbird.

Modified by risto.tihane

Chosen solution

Running ESET? ESET is known to have caused problems today.

Read this answer in context 👍 0

All Replies (4)

more options

Chosen Solution

Running ESET? ESET is known to have caused problems today.

more options

Yes, i am using ESET. Disabled protection and firewall - nothing, still no emails. So it's more complicated problem then just few changes in option?

more options

I am confused, your original post cites "solution: https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ "

more options

I added solution (disable SSL/TLS filtering in ESET) link later to original post. Info, what must be done, i got from that link.

Thank you for pointing out that this problem was ESET fault not Tunderbirds. For me problem is solved.