![Thunderbird logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
Haven't been able to receive emails on my desktop since update last nite. I do receive emails on my phone, so Thunderbird seems to be the problem. I've rebooted computer 3 times + re-started T-bird. No new emails.
Chosen solution
If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/
You might also inform them of your difficulty.
Read this answer in context 👍 1All Replies (3)
What is your anti-virus software?
Also, please post your Troubleshooting Information.
At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information.
Press the "Copy text to clipboard button" and paste the information into your reply.
Chosen Solution
If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/
You might also inform them of your difficulty.
Thank you Wayne. That solved my issue!