Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Amazon password not accepted in Firefox browser

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by jonzn4SUSE

octoberbabye
octoberbabye
more options

I have used Chrome as my default browser until a Microsoft up date which would not connect Chrome from the desktop. At that time I made Firefox my default browser. FF will not accept my Amazon password. The option it gives me is to change the password. I do not want to change the password as it works fine on Chrome and also Edge. What can I do so that FF will accept my password?

I have used Chrome as my default browser until a Microsoft up date which would not connect Chrome from the desktop. At that time I made Firefox my default browser. FF will not accept my Amazon password. The option it gives me is to change the password. I do not want to change the password as it works fine on Chrome and also Edge. What can I do so that FF will accept my password?

Chosen solution

Try Firefox in safe mode and what do you see here? see screenshot Possible cookie issue. Can you go see what the password is in Chrome and then copy it into Firefox.

Read this answer in context 👍 0

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Chosen Solution

Try Firefox in safe mode and what do you see here? see screenshot Possible cookie issue. Can you go see what the password is in Chrome and then copy it into Firefox.