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Firefox constantly crashing

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  • 1 has this problem
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  • Last reply by FredMcD

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I am busy doing my schoolwork and firefox keeps on crashing, namely by over-using the CPU on my laptop too much. I have tried numerous routes, such as reducing the number of browser extensions, using one of the certified performance-boosting add-ons to reduce CPU usage, I even tried limiting my tabs to a maximum of 10, all of them have failed to improve performance. This is not even mentioning the browser-induced bluescreen I just got a few minutes before writing this.

I am busy doing my schoolwork and firefox keeps on crashing, namely by over-using the CPU on my laptop too much. I have tried numerous routes, such as reducing the number of browser extensions, using one of the certified performance-boosting add-ons to reduce CPU usage, I even tried limiting my tabs to a maximum of 10, all of them have failed to improve performance. This is not even mentioning the browser-induced bluescreen I just got a few minutes before writing this.

All Replies (2)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}