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Media Playback Aborted

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

jonathanmartinlopez
jonathanmartinlopez
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I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my end that I need to re-download?

I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my end that I need to re-download?
Attached screenshots

All Replies (1)

FredMcD
FredMcD
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If you have Windows 10 N or KN then you may not have the Media Feature Pack installed. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows