Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sites loading slowly :-/

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

andrzej.dymnicki
andrzej.dymnicki
more options

Hello, i have problem with slow loading websites of my shop (build on Prestashop v. 1.7.6.5) in Firefox. I did not notice this kind of malfunction in Edge or Chrome. I was trying check "performace tool" from developer tools in Firefox "Options". What is amazing, if i start record activity in this tool, this problem does not appeare. If i swicth off recording mode. Sites again are loading slowly. Can anyone advice where should i look for solution? Thanks in advance.

Hello, i have problem with slow loading websites of my shop (build on Prestashop v. 1.7.6.5) in Firefox. I did not notice this kind of malfunction in Edge or Chrome. I was trying check "performace tool" from developer tools in Firefox "Options". What is amazing, if i start record activity in this tool, this problem does not appeare. If i swicth off recording mode. Sites again are loading slowly. Can anyone advice where should i look for solution? Thanks in advance.

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}