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Issue with Mailto links requiring Thunderbird to close

  • 7 replies
  • 1 has this problem
  • 6 views
  • Last reply by shop29

shop29
shop29
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When clicking on a mailto: link in a browser I get this mssg: "Thunderbird is already running, but is not responding." then prompts to close Thunderbird before I can send the email.

When clicking on a mailto: link in a browser I get this mssg: "Thunderbird is already running, but is not responding." then prompts to close Thunderbird before I can send the email.

All Replies (7)

Matt
Matt
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Were you aware that Thunderbird was running? That is you closed it earlier and there is still a process running without an open window. Perhaps hung there.

Or is this when you have Thunderbird open, but it is not responding for some reason?

shop29
shop29 Question owner
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Thunderbird was running, and typically is, when the computer is on. When clicking a Mailto link on any browser I get that error message and have to close TB before any emails can be sent. Then I have to restart TB to get to where I was.

shop29
shop29 Question owner
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Sorry, I just checked other browsers and the issue is only when clicking links within Firefox.

antishape
antishape
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shop29 said
Sorry, I just checked other browsers and the issue is only when clicking links within Firefox.

Did you fix it in FF? I have the same issue.

shop29
shop29 Question owner
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I still have the issue and have not received any other replies.

Matt
Matt
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shop29 said
I still have the issue and have not received any other replies.

I asked a question, you did not reply. I guess that is because you decided a conversation was not going to happen. Don't expect replies if you don't answer questions.

shop29
shop29 Question owner
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Matt, I sent a reply 5 minutes after you asked the question: Thunderbird was running, and typically is, when the computer is on. When clicking a Mailto link on any browser I get that error message and have to close TB before any emails can be sent. Then I have to restart TB to get to where I was. Then I corrected it with another reply: "Sorry, I just checked other browsers and the issue is only when clicking links within Firefox."