Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Account is Locked

more options

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still locked.

I can't find the right place to ask for help. I'm hoping this is the right place.

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still locked. I can't find the right place to ask for help. I'm hoping this is the right place.

All Replies (2)

more options

Chosen Solution

more options

This was very hard to find. I searched for hours before posting here.

Thank you.