Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost my icons for rakuten, lastpass etc from toolbar how do i recover

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

Update for firefox installed now do not see any icons on toolbar can not determine how to reinstall help please

Update for firefox installed now do not see any icons on toolbar can not determine how to reinstall help please

All Replies (1)

more options

Are they just not there? Did you look in the overflow list? Press the >> at the far right of the toolbar.


It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.