Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keeper symbol

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by Adjudant

more options

Every time when I open a website there is that Keeper message, saying: "Click on the Keeper-symbol on your browser toolbar to log in". I don't see such a symbol in the taskbar... How can I get rid of this repeated notification?

Every time when I open a website there is that Keeper message, saying: "Click on the Keeper-symbol on your browser toolbar to log in". I don't see such a symbol in the taskbar... How can I get rid of this repeated notification?
Attached screenshots

Chosen solution

Adjudant said

I don't see such a symbol in the taskbar...

Such would be on the webpage.

Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Adjudant said

I don't see such a symbol in the taskbar...

Such would be on the webpage.

Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Are you using the Keeper Password Manager ?

Are you possibly using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) ?

more options

On both questions: no I am not. Never heard of the Password Manager....